Shipping Information

Shipping Policy

At FITLINE ATHLETICS, we want to make sure your order reaches you safely and on time. Please read the following shipping information carefully before placing your order.

Free Shipping

Enjoy free shipping on all orders within Indonesia totaling IDR 500,000 or more.

Domestic Shipping

For orders within Indonesia, shipping fees and delivery time estimates vary depending on the courier service selected and the distance to your location. Estimated delivery times will be shown during checkout based on your selected shipping service.

International Shipping

We ship internationally. For international shipping rates and delivery estimates, please contact our customer service team via WhatsApp before placing your order:

WhatsApp: +62 877 7818 9167

Processing Time

Orders are processed and shipped during our operational hours. Processing times may vary during peak periods or public holidays. You will receive a notification once your order has been dispatched.

Order Tracking

For tracking information and order status updates, please contact our customer service team directly:

WhatsApp: +62 877 7818 9167
Email: fitlineathletics@gmail.com

Please have your order number and payment confirmation ready when contacting us.

Address Changes

If you need to update your delivery address after placing an order, please contact us via WhatsApp as soon as possible. Address changes can only be accommodated before your order has been dispatched.

Failed Delivery Attempts

If our courier partner is unable to deliver your order, they will leave a note at your address or attempt to contact you. You may be asked to collect your parcel from the nearest courier warehouse. Please contact us if you experience any issues with your delivery.